Refund Policy
At True Femme, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.
1. Eligibility for Refunds
We accept refund requests under the following conditions:
- The item must be unopened, unused, and in its original packaging.
- The refund request must be made within 30 days of the purchase date.
- Proof of purchase (order confirmation or receipt) is required.
2. Non-Refundable Items
We do not offer refunds for:
- Opened or used products due to hygiene reasons.
- Gift cards or promotional items.
3. How to Request a Refund
To initiate a refund, please contact us at truefemme0@gmail.com with the following details:
- Your order number
- Reason for