Refund Policy

At True Femme, we are committed to customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

We accept refund requests under the following conditions:

  • The item must be unopened, unused, and in its original packaging.
  • The refund request must be made within 30 days of the purchase date.
  • Proof of purchase (order confirmation or receipt) is required.

2. Non-Refundable Items

We do not offer refunds for:

  • Opened or used products due to hygiene reasons.
  • Gift cards or promotional items.

3. How to Request a Refund

To initiate a refund, please contact us at truefemme0@gmail.com with the following details:

  • Your order number
  • Reason for